Frequently Asked Questions
Got questions? We've got answers. If you don't find what you need, just give us a call.
Common Questions About Towing
Do you offer 24/7 emergency service?
Yes! We're available 24 hours a day, 7 days a week, including weekends and holidays. When you're stranded, we're ready to help no matter what time it is.
How quickly can you get to me?
In the Alexandria area, we typically arrive within 30 minutes. Response times may vary based on your exact location, traffic, and current call volume, but we always dispatch the nearest available truck.
What types of vehicles can you tow?
We tow cars, trucks, SUVs, vans, and motorcycles. Our flatbed and wheel-lift trucks can handle a wide range of vehicles. If you have a specialty vehicle, just ask—we'll let you know if we can help.
Do you work with insurance companies?
Yes, we work with most major insurance companies. Let us know your coverage when you call.
What should I do while waiting for the tow truck?
Stay safe! If possible, move your vehicle to the shoulder or a parking lot. Turn on your hazard lights. Stay inside your vehicle if you're on a busy road, especially at night. We'll call when we're close.
Do you tow vehicles after accidents?
Yes, we handle accident recovery regularly. We work with law enforcement and insurance companies to safely remove vehicles from accident scenes.
What forms of payment do you accept?
We accept cash, all major credit cards, and debit cards. Payment is due at the time of service.
Still Have Questions?
Our team is happy to answer any questions. Give us a call or send us a message.